Wayfair Careers

Associate, E2E Design & Performance

Boston, MA
Supply Chain & Logistics - Logistics

Job Description

Associate – Large Parcel Operations (End to End Design and Performance)

The End to End Design and Performance team is looking to add an Associate to their group!  This person will work with our various partners to drive impact of our large parcel operations through a creative and quantitative approach.

Who we are: The End to End team is primarily involved in our Wayfair Delivery Network (WDN) – our national large parcel supply chain delivering packages all the way to the consumer’s home.  Their goals are to drive speed, reliability, and visibility throughout the WDN.  Their work is highly cross-functional, working daily with operation facilities, engineering, and sales and operation teams, to name just a few.  This is an exciting, fast-paced, and high-visibility team looking for leaders who can help disrupt the status quo and redefine an industry.

What you will do:

  • Drive performance analytics for middle mile sites to best-in-class on operational and customer experience metrics
  • Dive into current operations and metrics to understand best practices and root causes of inefficiencies
  • Leverage internal and external sources to innovate and drive change and consistency in our operations
  • Identify operational trends that will drive initiatives for process improvement
  • Drive cross-functional alignment on customer and operational priorities
  • Travel anticipated 20% of time to our facilities across North America
  • Partner with various business stakeholders to identify key factors and requirements for each project, and get buy-in for project methodology
  • Use Microsoft Excel to drive data-based approaches to problem solving
  • Present data with a clear point of view so that insights can be used to help drive business

Who you are:

  • You have 0-4 years of experience in a supply chain or logistics role
  • You have a degree in Supply Chain, Statistics, Economics, Physics or other concentrations with heavy quantitative focus strongly preferred
  • Experience working with cross-functional teams, including corporate and front-line teams
  • Passionate about solving complex business problems
  • Possess strong written and verbal cross-functional communication skills
  • Positive, people-oriented, and enthusiastic
  • Proficient using Microsoft Office programs
Tag: SCL-L
Requisition ID: 15350