Wayfair Careers

Associate Director

Boston, MA
Operations Product Innovation

Job Description


  • Develop and align the organization around an integrated and continually updated vision for Wayfair's Competitive Intelligence System
  • Drive the development of the technology platform roadmap to balance and meet the needs of a very broad range of internal stakeholders, and disseminate regular updates
  • Serve as internal subject matter expert on all facets of the Competitive Intelligence technology platform
  • Work with a dedicated team of Competitive Intelligence Engineers to develop Competitive Intelligence data assets – comprised of billions of records and rapidly scaling – by driving continual improvement on completeness, accuracy, timeliness, and reliability
  • Translate high-level business projects into detailed technical deliverables, and project manage to completion
  • Deliver an ongoing stream of product innovations that improve KPIs related to the scale, scope, frequency, and reliability of competitive information to drive major business decisions
  • Ensure deadlines are met that unlock valuable new initiatives for the company
  • Work with Data Science and Business Intelligence to align on downstream data flows to ensure competitive data is processed and utilized efficiently and effectively
  • Communicate performance metrics to key executive stakeholders throughout the organization
  • Build, lead, and mentor a team of high-performing product managers

Job Requirements:

  • 7-10+ years' experience in product management, business analysis & technology implementation, ideally in a consulting, retail / B2C, or high complexity B2B market
  • Passionate about the role of big data in driving real change and transforming organizations
  • Development and delivery of solutions in highly technical and quantitative domains
  • Excellent analytical skills with demonstrated experience managing very large datasets and leveraging data to drive actionable insights
  • Demonstrated track record of successfully managing product development execution from vision, to deployment, and ongoing impact optimization
  • Proven ability to develop operational KPIs, utilize data to prioritize opportunities for improvement, and deliver real results
  • Application of product design mechanics in multi-user applications (ex. operational, executive, internal users)
  • Strongly collaborative and effective in a cross-functional environment
  • Effective results in building and transforming product management teams
  • Proficient and comfortable with SQL or other relational database query languages

What we offer:

  • An opportunity to join a rapidly growing team, with strong senior executive sponsorship
  • Become a key leader at a unique time, developing Wayfair’s Competitive Intelligence System from the ground up
  • The ability to gain a detailed understanding across many areas of the business, and drive impact across every key strategic lever at Wayfair
  • An environment where not only is your voice heard, but your opinion and leadership is critical in shaping our strategic direction
  • A collaborative, forward-thinking, and entrepreneurial team that continuously pushes the envelope

About Wayfair Inc.

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, a collection of classic furnishings and timeless home décor
  • Perigold, unparalleled access to the finest home décor and furnishings

Wayfair generated $4.7 billion in net revenue for the twelve months ended December 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.


Requisition ID: 8555