Wayfair Careers

Sales Operations Associate

Boston, MA

Job Description

Sales Operations Associate

Wayfair is looking for a driven, intellectually curious analyst with proven experience in complex problem solving, driving actionable insights, and championing innovative thinking in rolling out organizational changes in a fast-paced environment to join our B2B Sales Operations Team. This team is at the forefront of building an efficient, scalable B2B Sales program at Wayfair that will approach 1 billion dollars in revenue in 2018.

Key responsibilities: 

  • Use data creatively to develop variable pay targets and compensation ranges, and for evaluation of compensation plan effectiveness
    • Manage administration of territory management policies and procedures
    • Contribute to improvement and maintenance of sales compensation policies, guidelines, and communications
  • Improve processes and workflows in Sales Performance Management software
  • Identify and implement sales process improvement opportunities, eliminate non-value added tasks, off-loading administrative and non-core activities, quantify improvements and value delivered

    Desired Skills & Experience:

    • Bachelor's degree required
    • Exposure to identifying and implementing process improvements that drive revenue
  • Experience in a fast growing start up and/or software industry and environment
    • Excellent ability to communicate across groups and levels inside and outside of the organization; active listener
    • Advanced Excel proficiency
    • Committed to data quality with a high standard for accuracy
    • Ability to build relationships and buy-in to drive change effectively in a positive manner
    • Prior experience in Sales or Operations is desirable
  • Sense of humor/great attitude—we are a hardworking team in an open seating environment
  • Positive, people-oriented, and enthusiastic attitude

Must Have’s:

  1. Analytical experience, specifically within Microsoft Excel
  2. Operations experience, preferably within a sales setting
  3. Strong communication skills across multiple departments
  4. Strong backbone, level of maturity and integrity, business judgement

About Wayfair:

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, a collection of classic furnishings and timeless home décor
  • Perigold, unparalleled access to the finest home décor and furnishings


Wayfair generated $4.7 billion in net revenue for full year 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.

Tag: SLS
Requisition ID: 23944