Wayfair Careers

Operations Analyst

Boston, MA
Supply Chain & Logistics

Job Description

Operations Analyst – Large Parcel Operations— End to End Design & Performance



The End to End Design and Performance team is looking to add an Analyst to their group!  This person will leverage a creative approach and quantitative skills to answer high level business and strategy questions that impact our large parcel operations


Who we are: The End to End team is primarily involved in our Wayfair Delivery Network (WDN) – our national large parcel supply chain delivering packages all the way to the consumer’s home.  Their goals are to drive speed, reliability, and visibility throughout the WDN.  Their work is highly cross-functional, working daily with operation facilities, engineering, and sales and operation teams, to name just a few.  This is an exciting, fast-paced, and high-visibility team looking for people who can help disrupt the status quo and redefine an industry.


What you will do:

  • Partner with various business stakeholders to identify key factors and requirements for each project, and get buy-in for project methodology
  • Develop a model to estimate the impact of a specific recommendation while controlling for factors that may introduce noise into the analysis
  • Conduct big data analysis using SQL and other software applications
  • Present data with a clear point of view so that insights can be used to help drive business strategy
  • Leverage internal and external sources to innovate and drive change and consistency in our operations
  • Drive cross-functional alignment on customer and operational priorities
  • Travel anticipated 10% of time to our facilities across North America


Who you are:

  • You have experience in a business analytical/consulting role preferably with supply chain or logistics experience
  • You have a degree in Mathematics, Statistics, Economics, Computer Science, Physics or other concentrations with heavy quantitative focus strongly preferred
  • Desire to present business cases to senior leadership
  • Passionate about solving complex business problems
  • Possess an affinity for data and resourcefulness in obtaining data when clean and or complete information is not available
  • Possess strong written and verbal cross-functional communication skills
  • Positive, people-oriented, and enthusiastic
  • Technical experience using SQL


Tag: SCL
Requisition ID: 27543