Wayfair Careers

Emerging Category Operations Manager

Boston, MA
Supply Chain & Logistics - Supplier Operations

Job Description

Emerging Category Operations Manager

Wayfair is looking for entrepreneurial, driven and analytical leaders to help build and execute operations strategy for our emerging categories.  The ideal candidate brings positive energy, works collaboratively, and knows how to drive results in a fast-growing company.  This person will serve as a core Operations leader for select emerging categories, working cross-functionally with Category Management and across 6+ Operations teams to identify opportunities, build an operations strategy, and deliver the intended impact by teaming with folks throughout the organization.  The ideal candidate has leadership experience in a fast-paced and complex organization, where an entrepreneurial mindset, great communication and influencing skills, and problem-solving leadership have a premium.

We welcome applications from talented professionals with a relevant background and experience (e.g., management consulting, operations in a corporate setting, business/operations transformation leaders) whether in eCommerce or beyond.


  • Build and execute a growth-focused operations strategy
  • Proactively identify specific margin improvement opportunities through data and analytics
  • Size the expected impact of individual levers and determine what is needed to capture the impact
  • Prioritize operational improvement initiatives and build an execution roadmap
  • Serve as a highly analytical thought partner to stakeholders on complex operational challenges
  • Lead cross-functional initiatives to deliver on margin improvement opportunities
  • Track progress and performance and create visibility for senior stakeholders in the organization


  • 2-3 years of relevant experience (e.g., retail/e-commerce operations, management consulting)
  • Distinctive problem-solving skills and a love for data and analytics
  • Effective oral and written communication skills – adept at leading meetings, influencing others
  • Clear track record of delivering cross-functional impact with a strong ownership mindset
  • Project management capabilities – employs a rigorous yet practical approach

About Wayfair:

Wayfair is one of the world’s largest online destinations for the home. Our family of brands includes:

  • Wayfair.com, where we offer everything home for every budget
  • Joss & Main, where beautiful furniture meets irresistible savings
  • AllModern, the destination for modern design online
  • DwellStudio, where we offer an inspired mix for the stylish home
  • Birch Lane, our home of classic designs and fresh finds

Wayfair generated $3.4 billion in net revenue for full year 2016.  Headquartered in Boston, Massachusetts with operations through North American and Europe, the company employs more than 5,600 people.

Requisition ID: 19772