Wayfair Careers

Launch Manager

Boston, MA
Supply Chain & Logistics - Logistics

Job Description

Wayfair Delivers Launch Manager

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities).  To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumer’s home.  This is an exciting, fast-paced, and high-visibility initiative and we are looking for leaders who can help disrupt the status quo and redefine an industry.

We are looking for a launch manager with an entrepreneurial attitude and a deep passion for customer experience and supply chain operations to help build a strategic initiative for the company.  This person will play a key role in determining what sites to grow the operation into through understanding existing business opportunities and needs.  The role will also be responsible for developing a project plan for launches and executing new sites successfully.   Due to the initial stages of the project, the ideal candidate will be a true self starter who is willing to become fluent in the business and come up with innovative opportunities to continue to develop a successful and efficient launch process.  They will also have a background of building teams and partnering cross functionally to drive change.    


  • Join an early stage team and be an integral part of getting an initiative launched
  • Determine next steps and needs to make the program scalable across 40+ sites across the country
  • Move aggressively and quickly in a startup environment that leverages the resources of Wayfair
  • Pivot as needed to address unanticipated challenges and complexity in the business plan or the site being entered
  • Work cross functionally with field team, HR, legal, recruitment, procurement and analytics teams, among others to develop and execute a launch project plan
  • Determine team needs to grow and develop the program to keep up with Wayfair growth
  • Develop innovative opportunities to cut costs and drive efficiencies in launches or recently launched sites
  • Prioritize various improvement opportunities and identified solutions to drive the largest immediate impact
  • Travel required to Wayfair warehouses to launch new sites with Wayfair Delivers


  • Bachelor Degree, or equivalent experience preferred
  • Experience in e-commerce, supply chain and operations or relevant management consulting experience
  • Track record of taking on big challenges and delivering despite obstacles and limited resources
  • Must have strong business acumen and demonstrated senior presence
  • Articulate and persuasive communication skills, both written and verbal
  • Ability to hit the ground running – a confident, entrepreneurial self-starter
  • Ability to manage and prioritize multiple projects simultaneously
  • Experience in business and data analytics, Excel


Tag: SCL-L
Requisition ID: 28851