Wayfair Careers

Senior Recruiter : Customer Service & Sales Leadership

Boston, MA
Talent Operations - Talent Acquisition

Job Description

Customer Service & Sales Leadership Recruiting

Job Description

Wayfair isn’t your average home goods retailer – we’re transforming how you shop for your home! The Wayfair Talent Acquisition team is strategic to the company's overall success and continued growth. Our recruiters are true business partners and are charged with finding, attracting, and hiring top talent into all parts of the company against a high bar for performance, potential, and culture-fit. As a  Customer Service & Sales Leadership Recruiter you will be responsible for recruiting Nationwide on Senior Leadership positions to support our award winning Customer Service & Sales teams.  

This is an incredible and unique opportunity to join a $3B+ eCommerce company as a true business partner and make a significant and immediate impact.

The Way You’ll Work:

  • Act as partner, consultant, and adviser to management by developing and driving strategies to recruit talent in a highly competitive market
  • Execute the sourcing, screening, interviewing, evaluation, and offer negotiation process
  • Evaluate resumes and conduct phone screens with applicants
  • Leverage all aspects of sourcing and candidate development including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events
  • Create a solid pipeline of applicants for all roles
  • Ensure an impressive candidate experience through thorough communication & timely feedback, as well as interviewer preparedness and effective interview format
  • Track metrics and use data for strategic analysis of recruiting campaigns
  • You're always looking to learn, develop, and grow

Find Your Way In With:

  • Bachelor’s Degree
  • 1 + years of recruiting experience delivering results in either an agency or corporate setting (preferably both)
  • Full life-cycle experience in a fast-paced environment recruiting for growing organizations
  • Significant and demonstrated experience having a consultative approach towards recruiting
  • Team-oriented with ability to partner with and build upon the strengths of others to meet overall team goals  
  • A sense of urgency to deliver for the business while also effectively working together as part of a team
  • Successful experience using innovative research and sourcing methods for ‘hard to fill’ roles
  • Exceptional written and verbal communication skills

About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • DwellStudio, unexpected modern design for everyday life
  • Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair generated $3.6 billion in net revenue for the twelve months ended March 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 5,700 people.



Requisition ID: 19975