Wayfair Careers

Senior Sales Operations Associate

Boston, MA
Sales - Business Development & B2B Sales

Job Description

Wayfair is looking for a Sales Operations Associate with a history of creative-problem solving and using Salesforce to help improve processes and drive adoption of Sales Tools across our B2B Sales Org.


Wayfair is a fun, funky and fast-paced environment, and the B2B program is a growing team of 400+ hardworking people who love what they do. 
Apply today – we're excited to meet you! 

What you will do:

  • Spearhead Salesforce improvements to improve efficiency
  • Act as the voice of the user, running focus groups and embedding with Sales people
  • Work with Sales Leaders to create new reporting and scorecards in Salesforce
    • Wrangle data from multiple sources and databases to inform an analyses of Sales Tools ROI
    • Communicate your findings and recommendations with relevant teams to drive process improvement

    You’re a great fit if you have:
    • BA/BS degree, with strong academic record (a plus if from economics, math, computer science, business, or another analytical field)
  • Required: Experience with Salesforce or other CRM
  • Nice to have: Experience improving processes and reporting in a CRM
  • A passion for analytical work with strong quantitative skills
    • Interest in & aptitude for driving quantitative analysis in Excel or SQL (SQL experience preferred but not required)
    • An affinity for data, and a resourcefulness in obtaining data when clean/complete information is not readily available
    • Exceptional communication skills (both written and verbal)
    • Comfortable with change & open to new projects given the high growth nature of business
    • Sense of humor/great attitude—we are a hardworking team in an open seating environment
    • Positive, people-oriented, and enthusiastic attitude


About Wayfair

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes:

Wayfair, an online destination for all things home

  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, a go-to online source making modern design more accessible
  • DwellStudio, a design house with a decidedly modern vibe
  • Birch Lane, a collection of classic furnishings and timeless home décor
Tag: SLS-B2B
Requisition ID: 18647