Wayfair Careers

Ocean Import Agent

Boston, MA
Supply Chain & Logistics - Logistics


Job Description

Ocean Import Specialist

The Wayfair Ocean Freight Inbound Team is looking to add an Ocean Import Specialist to help support the growth of our ocean program. This person will be responsible for the daily planning and execution of ocean import movements coming to the US. He/She will utilize extensive knowledge of ocean freight and supply chain processes, to create efficiencies that drive visibility, consistent transit time and reduce spend. This person will also be expected to identify and manage quality external transportation partners to create lasting value add.

Who we are: The Ocean Freight Inbound Team manages all of Wayfair’s logistics operations from our suppliers to our warehouses or direct to our customers. We strive to continually delight our customers by providing the most transparent, reliable, and exception free end to end delivery experience in the industry. We believe in repeatable, scalable, data and process driven management while embracing Wayfair’s entrepreneurial creative and fun atmosphere. We also provide leadership by example in hiring, retention and safety

What you will do:

Manage ocean import shipments from origin through multiple steps to delivery while ensuring:

  • Government compliance
  • Customer service excellence
  • Process integrity
  • Select and Manage Transportation Vendors
  • Actively participate in and drive process improvement

Who you are: 

  • 1+ years of Ocean Import Forwarding Experience or relevant Supply Chain Experience
  • Experience with Cargowise, IES/Descartes or a similar NVOCC Platform preferred
  • Excellent critical thinker and problem solver
  • Strong communication skills
    • Ability to clearly define complex thoughts in writing
    • Ability to adjust communication style and level of detail to flex between senior executives through front line associates
  • Self-motivated and proactive

About Wayfair

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, a collection of classic furnishings and timeless home décor
  • Perigold, unparalleled access to the finest home décor and furnishings

Wayfair generated $4.7 billion in net revenue for the twelve months ended December 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.

Tag: SCL-L
Requisition ID: 27870