Wayfair Careers

Facilities Technician

Boston, MA
General & Administrative

Job Description

Wayfair is looking for a Facilities Technician Lead to join the Workplace Services team to perform a variety of maintenance and manual labor. Workplace Services is a fast paced, solution-oriented team that supports Wayfair’s employees and office environment. The Services team strives to provide a safe, clean, welcoming, and productive community for all Wayfairians.  The Maintenance Tech Lead will be responsible for repairing, monitoring and completing a variety of tasks for the day-to-day physical operations at our Boston headquarters. This role will support internal and external stakeholders with a customer mindset.   Previous experience in light construction a plus.



  • Patching and painting walls and surfaces.
  • Fix and repair any reported issues throughout the building.
  • Survey all office areas and identify any maintenance concerns.
  • Repair adjust doors and hardware.
  • Assist with the coordination, set-up, and take-down of meetings and events.
  • Cove base and carpet repairs.
  • Ceiling tile replacement
  • Minor plumbing and mechanical repairs
  • Hangs boards, pictures, signs and other wall fastened items.
  • Ability to perform carpentry tasks such as (drywall, compound and tape).
  • Minor furniture repairs (motorized sit/stand desks)
  • Promote and nurture Wayfair culture to local employees.
  • Respond appropriately in an emergency.
  • Able to work off hours when required.
  • Report regularly and effectively to the Copley WS Manager on all aspects of site operations.
  • Other duties as assigned by the Site Lead.
  • Abilities to read building plans a plus.
  • Maintain a professional, safe and clean environment.



  • High school diploma or equivalent and recent experience in the construction industry.
  • Facilities maintenance experience preferred.
  • Excellent attention to detail and ability to work well in a team environment.
  • Professional appearance and demeanor.
  • Basic knowledge of carpentry, painting, appliance repair, electrical and plumbing.
  • Strong written and verbal communication skills.
  • Ability to receive directions from supervisor and accomplish tasks with minimum supervision.
  • Strong customer service orientation and sense of urgency on all site matters.
  • Able to work as a productive and flexible team member.
  • Confident self-starter.
  • Energetic and friendly.
  • Able to lift 50 pounds.


Requisition ID: 26551