Wayfair Careers

Analytics & Benchmarking Manager

Boston, MA
Supply Chain & Logistics - Logistics

Job Description

Analytics and Benchmarking Manager, Operational Excellence


If you love working in a very analytical, dynamic, and entrepreneurial environment, are interested in logistics and supply chain, and have the ability to create, improve and sustain best practices and tools, this is a unique opportunity for you.

Reporting to the Senior Manager, Large Parcel Operational Excellence, the Analytics and Benchmarking Manager will:


  • Coordinate with other departments to develop detailed and timely order forecasts
  • Develop internal reporting tool to summarize operational costs and cost components at a detailed level
  • Collaborate to define, collect, and track operational metrics to manage and improve supply chain performance and determine baseline performance
  • Collaborate with other departments to define optimal processes and implement them throughout
  • Provide ad-hoc reporting and analysis and communicate the results of the analysis to the leadership in a clear and comprehensive way
  • Perform other responsibilities and duties as assigned



- BA/BS, with strong academic record
- 2+ years of progressive logistics and supply chain experience, consulting experience, or experience in an analytical role with desire to learn about logistics and supply chain 
- Highly analytical, creative, and innovative approach to solving problems 
- Strong written and verbal communication 
- Extremely organized, meticulous and detailed oriented 
- Ability to influence without authority to drive improvement completion 
- Ability to work effectively with people in a cross-functional environment 
- Ability to lead discussions and communicate effectively 

- MS in Business, Supply Chain or Operations degree and/or warehousing/logistics experience 
- Understanding of Transportation & Logistics KPI’s, Metrics and Financial drivers 
- Advanced use of Excel/VBA, Access/SQL. 
- Green Belt Certification/Training 
- APICS certification: CPIM/CSCP

Minimal travel required as needed (<15%).

Tag: SCL-L
Requisition ID: 18510